Payment & Refunds


Mode of payment - Payments for the products available on Site and app may be made in the following ways:

- UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards.

- Online payments are instant payment options and recommended to ensure faster processing of your order.

- COD is available site wide.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. GLAM21 Cosmetics is not responsible for any breach of information, or inappropriate transactions.


Within 3-5 business days after the date that receives the returned items, refunds are handled. If you paid for a prepaid order with a credit card, debit card, or through net banking, the money will be returned to your account within 3-5 working days. When you place a Cash-on-Delivery order, a refund check will be deposited in your bank account in the "Billing Name" you used when placing the order, or a bank transfer will be made; for the latter, specific information must be provided over email (; the money will be returned to the account from which it was paid within 3-5 business days. Please be aware that shipping fees and Cash-on-Delivery fees are not refundable.